AI Product & Systems — Portfolio

Dual fluency in business and engineering:
I build technical solutions and also communicate their business value

CSSWEMBAPM + AI Solutions Architect

Selected Work

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Business impact

Most support bots stop at answering a question. This one is built around a different premise: a support conversation is also a sales opportunity.

It answers real account and catalog questions, recommends products personalized to a customer's actual purchase history, and can complete a purchase directly in the same conversation, turning buying intent into revenue.

Ultimately helping businesses generate more revenue per customer.

ArchitectureGitHub

Agentic architecture + human-in-the-loop, scalable to prod: a main agent orchestrator routes to specialized subagents; deterministic code-enforced guardrails for data safety; approval required before any database write.

Chinook database (modeled after a digital music store, swappable to any SQL store) + four-tier hybrid rendering: page loads instantly, purchases reflect in the UI immediately.

LangGraph · LangSmith · Next.js 16 · Claude (Anthropic) · Vercel AI SDK · AI Gateway · Turso · Python · TypeScript · Tailwind

About

Experience

TuneHatch'25–'26
Product Manager
Increased customer acquisition by 30%; worked directly with the CEO, built & implemented a growth flywheel around product improvement and adoption
Optum (UnitedHealth Group)
Senior Software Engineer'22–'23
Built and shipped digital health products to over 3M users, translated between technical and non-technical teams, trained junior developers for success
Software Engineer'20–'22
Achieved fast-track promotion, rising through the ranks in 2.5 years (company's average = 3.5 years)

Education

Vanderbilt University, Owen Graduate School of Management
Master of Business Administration
Strategy and Operations & Analytics · GMAT 700 · May 2025
National Institute of Technology, Jamshedpur
Bachelor of Technology, Computer Science & Engineering
Top 10% of class of 700+ · May 2020
Contact
EmailLinkedInGitHub