CS→SWE→MBA→PM + AI Solutions Architect
Most support bots stop at answering a question. This one is built around a different premise: a support conversation is also a sales opportunity.
It answers real account and catalog questions, recommends products personalized to a customer's actual purchase history, and can complete a purchase directly in the same conversation, turning buying intent into revenue.
Ultimately helping businesses generate more revenue per customer.
Agentic architecture + human-in-the-loop, scalable to prod: a main agent orchestrator routes to specialized subagents; deterministic code-enforced guardrails for data safety; approval required before any database write.
Chinook database (modeled after a digital music store, swappable to any SQL store) + four-tier hybrid rendering: page loads instantly, purchases reflect in the UI immediately.
LangGraph · LangSmith · Next.js 16 · Claude (Anthropic) · Vercel AI SDK · AI Gateway · Turso · Python · TypeScript · Tailwind


